Return & Refund Policy

Return & Refund Policy

Updated at 2022-10-04

Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Company: When this policy mentions "Company," "we," "us," or "our," it refers to bisterrmattress.com, Adeesha Bedding Pvt. Ltd, Noida, Delhi NCR is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit and use the services.
Service: refers to the service provided by bisterrmattress.com as described in the relative terms (if available) and on this platform
Website: bisterrmattress.com`s site, which can be accessed via this URL: https://www.bisterrmattress.com/
You: a person or entity that is registered with bistermattress.com to use the Services.                   

Return & Refund Policy

 Thanks for shopping at bistermattress.com we appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you`re exploring, evaluating, and purchasing our products.

As with any shopping experience, some terms and conditions apply to transactions at bistermattress.com we`ll be as brief as our attorneys will allow The main thing to remember is that by placing an order or making a purchase at bistermattress.com, you agree to the terms set forth below along with Bistermattress com`s Privacy Policy

 If there`s something wrong with the product you bought or if you are not happy with it you have 10 days to issue a refund and return your item.

 If you would like to return a product, the only way would be if you follow the next guidelines the product has to be in the packaging we sent in the first place

Refunds

We at bistermattress.com commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products
Sadly; there are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order you will be intimated about it in advance so that you don`t have to worry unnecessarily about your order. If you have purchased an Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request we carry out a thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won`t get damaged during transit. Please note that bistermattress.com is not liable for damages that are caused to the items during transit or transportation we will revise your returned product as soon as we receive it and if it follows the guidelines addressed above we will proceed to issue a refund of your purchase Your refund may take a couple of days to process but you will be notified when you receive your money

Shipping

Bistermattress.com is responsible for return shipping costs. Every return shipping is paid for by bistermattress.com, even if the item didn`t have free shipping in the first place.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to

Changes to Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account

Contact Us

If for any reason. If you are not completely satisfied with any good or services that we provide don`t hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email support@bistermattress.com
Via Phone Number: 9310005-401
-Via this Link https/www.bistermattress com